How to stop auto renewal on MTN

Auto renewal refers to a data service by MTN that enables the last bought data bundles to automatically renew when the bundle is exhausted. The automatic renewed bundle is charged from the customer’s airtime.

This Auto-Renew service terms and conditions states that the service will only be applicable to those customers who have not given consent to go Out-of-Bundle for Data usage. Therefore, once a customer opts into Out- of Bundle, charging the Auto-Renew services is cancelled.

So, you may be on the auto-renew service and wondering how to stop, cancel or opt out. It’s very simple to stop auto renewal on MTN.

Just send STOP to the short code 138 via SMS. And the good news is, there are no charges for this service once you decide to opt out.

FAQs

Q: What code can I use to stop auto renewal on MTN in Nigeria?
A: You will be able to cancel auto-renewal on your bundle anytime by sending the opt-out keyword to 312 in Nigeria.

Q: How do I stop the data bundle auto renewal in Ghana?
A: Just send STOP to the short code 138 via SMS

Q: How do I activate data bundle auto renewal?
A: dial *138# and follow the prompts to buy your preferred bundle. The last prompt will request for you to enter 1 to subscribe to data renewal. There you have it! You don’t have to worry about anytime you run out of data.

Author

Elikplim Torgah is a vibrant Ghanaian blogger with a passion for sharing stories that resonate with the African experience. Born and raised in Accra, Ghana, Elikplim's writing reflects his deep connection to his roots and his desire to amplify African voices on a global scale. With a background in journalism, Elikplim brings a keen eye for detail and a commitment to truth-telling to his blog posts. Whether exploring cultural phenomena, current events, or personal anecdotes, his writing is always infused with authenticity and empathy. Elikplim's blog serves as a platform for fostering dialogue and understanding, challenging stereotypes, and celebrating the rich diversity of African cultures. Through his engaging and thought-provoking content, he aims to inspire his readers to embrace their own identities and connect with others across borders and boundaries. In addition to his blogging pursuits, Elikplim is also an advocate for social justice and equality, using his platform to shine a light on pressing issues facing marginalized communities in Ghana and beyond. He believes in the power of storytelling to effect positive change and is dedicated to using his voice to make a difference in the world. Follow Elikplim Torgah's blog for insightful commentary, captivating narratives, and a fresh perspective on the African experience.

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