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Telecommunications Tips In Ghana

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Welcome to the Telecommunications In Ghana category on CelebritiesNewsBuzz.com, your go-to source for all things related to the telecom industry in Ghana. From the latest MTN tips to insightful articles on network coverage, data plans, and smartphone technology, we’ve got you covered. Stay updated on the newest trends, product releases, and industry news shaping the telecommunications landscape in Ghana. Whether you’re a consumer looking for the best deals or a tech enthusiast interested in the latest innovations, our category offers valuable insights and practical advice. Have a question or tip to share? Contact us at contact@celebritiesnewsbuzz.com or reach out via mobile at +233248932782. Let’s stay connected and informed in the world of Ghanaian telecommunications.

Can MTN be used in the USA?

You may be traveling to the United States of America or may already be in the United States of America and wondering if MTN can be used in there.

The answer is simply yes, you can use MTN in the USA but only when you have subscribed to the MTN TravelPass plan.

The MTN TravelPass plan was introduced by MTN to make travelling experience a pleasant one.

The MTN TravelPass plan is a subscription-based roaming plan which offers unlimited calls, SMS, and 1GB of data to be used across 50+ countries and destinations which includes the United States of America . With unlimited calling and texting, you can use your MTN line while in the USA.

So, whether you’re travelling to the United States of America, MTN will help you with the best plan to keep you connected to friends, loved ones and business partners.

Rest assured, MTN can be used in the USA.

FAQs

Q: What is MTN TravelPass?
A: MTN TravelPass is a subscription-based roaming plan which offers outgoing calls and SMS across 50+ countries and destinations.

Q: Who is eligible to subscribe to MTN TravelPass?
A: All new and existing Prepaid and Postpaid customers on the MTN network can subscribe to any of the TravelPass plans.

Q: Where can I subscribe to MTN TravelPass?
A: You can subscribe to any TravelPass plans whether in Ghana, Nigeria or any other country MTN operates before travelling OR while roaming abroad.

Q: What is the code for the MTN TravelPass?
A: 3126#

Q: Can I use my Mobile Money services while roaming?
A: Yes! Your MoMo service will remain active while roaming with your number. Do ensure your phone number is actively connected to a roaming partner and access MoMo via the MyMTN App.

One thing that people find difficult is keeping their MTN numbers off head or remembering their MTN numbers at crucial moments.

There’s no need to go through that stress of trying to memorize your number since MTN has provided a USSD code for retrieving your MTN number hassle freely.

The USSD code method provided by MTN, Ghana is one of the quickest ways to retrieve your MTN number without any hassle.

Below is the steps to follow to check your MTN number via the USSD code;

  1. Dial the USSD code *156# on your mobile device.

A menu will appear with various options as:

Welcome to MTN Info Portal

  1. Check My Number
  2. Internet Settings
  3. Usage Summary
  4. 4G SIM Change
  5. Promo Points
  6. Pledge a phone

Select option 1 which corresponds to “Check My Number”.

Your MTN number will be displayed on your screen shortly after.

FAQs

Q: How to check your MTN number in Ghana
A: Dial *156# and follow the prompts

Q: What is MTN code 315?
A: To access Free Beyond 3

Q: What other method aside the code can I use to get my MTN number?
A: Call another number with your MTN number and your number will be displayed on their phone

Can MTN send money to Vodafone?

Sending money from MTN to Vodafone (now Telecel) has become possible due to the new interoperability services.

The interoperability services allows MTN Mobile Money and Vodafone Cash (now Telecel Cash) customers to pay at each other’s merchant point of sale.

So if you want the steps to send money from your MTN momo account to Vodafone cash, below are the steps to follow;

  1. Dial *170#
  2. Select Option 1 to ‘Transfer Money’
  3. Select 5 for ‘Other Networks’
  4. Select the ‘Receiving Network’ (i.e.Vodafone)
  5. Enter the ‘Vodafone or Telecel Mobile Number’
  6. Confirm ‘Mobile Number’
  7. Enter ‘Amount’
  8. Enter ‘Reference ID’
  9. Enter ‘Mobile Money Pin Code’
  10. Sender and Receiver get a MoMo notification for a successful transfer

Note that the fee charged for sending money from MTN momo to a Vodafone cash is relatively higher than sending from MTN momo to another MTN momo account.

FAQs

Q: How to reverse MTN mobile money sent to a Vodafone number?
A: Dial *165#
Go to “My Account” by choosing option 8. Choose option 7 on the next screen to go to “Initial Reversal”. The last 3transacions on the account will be displayed. Choose the transaction you want to reverse.

Q: How to send mtn mobile money to Vodafone?
Dial *170#
A: Select Option 1 to ‘Transfer Money’ Select 5 for ‘Other Networks’ Select the ‘Receiving Network’ which is Vodafone.

If we are talking about MTN points, then we are referring to MTN rewards system.

The MTN rewards system allows MTN customers to enjoy amazing rewards such as airtime data and other great deals every day of the week from selected third-party vendors nationwide.

MTN Rewards is a loyalty point-based system designed to reward you, our cherished customers with points each time you use your MTN number.

Customers accumulate points and these accumulated points can be redeemed for on-net rewards like airtime and data packages and amazing discounts from selected third-party vendors.

However, every ten (10) pesewas spent earns the customer one (1) point.

So MTN has urged all it’s customers to keep talking, texting, browsing
and transacting on MTN Mobile Money to accrue more points and get ready for an exciting and delightful experience on MTN Rewards.

This reward system started on April 1,2021.

This offer is available to all PAYG MTN customers but comes with some terms and conditions, some of which include:

  1. Offer is for all PAYG customers who perform revenue generating activities daily.
  2. Customers have access to redeem On-net and off-net rewards daily.
  3. Every ten (10) pesewas spent earns the customer one (1) point.
  4. Points accrued can either be used to redeem on-net offers (Airtime and Data) or
    redeem discounts from third party vendors mentioned herein.
  5. Third-Party vendors include but are not limited to Just Chinese in Accra, Santinos Fine Meats and Sausages in Accra and Kumasi.
  6. Voucher codes generated after the customer redeems their points are valid for thirty (30) days and cannot be used after expiry.
  7. Points can be redeemed through the short code *550#.
  8. Redemption of points will be per available on-net offers and negotiated discounts or packages from our third-party vendors for non-network offers.
  9. A customer can only redeem an offer or get a discount on same up to the total value of accrued points.
  10. Active voucher codes can be viewed on the USSD menu *550#.
  11. Usage of free/bonus airtime does not form part of customers spend for the given
    period.
  12. A customer can transfer points from an MTN number to another MTN number.
  13. A customer cannot transfer points to self.
  14. All unredeemed loyalty points will be reset to zero successively starting from the 20th of December every year, and customers will start accruing points again from 12am on January 1st of the following year.

15.Customers who accrue points after the reset before the 31st of December will have their accrued points carried over into the next year.

FAQS

Q: What is the short code to redeem points?
A: You can redeem your points by dialing *550#

Q: What can I use MTN points for?
A: Daily Data plans, Weekly Data plans, Monthly Data plans, Instagram/TikTok/Youtube Data bundle, Nightlife bundles.

Q: What is the MTN points system?
A: Earn YelloBucks when you join MTN and every time you upgrade or recharge with bundles.

Q: How to convert MTN points to data?
A: Dial *406# on your phone dialer.

Q: How do you get free MTN points?
A: 1. Load airtime.
2. Make a call.
3. Send an SMS.
4. Use data.
5. Subscribe to Rich Media Services.
6. Buy voice, data, combo or contextual bundle using airtime or MTN MoMo.
7. Use MTN MoMo to carry out any revenue generating service.
8. Deposit MTN MoMo on their wallets.

What are MTN services?

MTN provides a wide range of services which include voice, data, fintech, digital, enterprise, wholesale and API services to over 288 million customers in 18 markets.

Fintech
financial and digital solutions for consumers and businesses of all sizes by creating a marketplace that supports cashless and digital economies through affordable, inclusive, understandable and comprehensive financial services.

The mobile financial platforms (fintech) offers in-store payments, remittances, prepaid services, mobile wallets, micro-loans and micro-insurance.

MTN MoMo is a fintech platform enables users to access payments, e-commerce, insurance, lending and remittance services.

Digital services
The digital services provides a world-class messaging, entertainment and services platform on a super app called ayoba. The Ayoba app allows users to chat, call, follow hyper local content via channels and services as well as play games and listen to music.

Ayoba is available worldwide to both MTN and non-MTN customers on the Android and iOS operating systems.

Enterprise services
The MTN Enterprise services provides businesses with ICT solutions such as managed Network Services, Cloud, Unified Communications, Internet of Things and Security as A Service.

Network as a service
MTN as part of their services has a large collection of network assets which includes subsea cables providing international connectivity; terrestrial and metro fibre; data centres and cable landing stations; FTTx, towers and radio access network assets.

API marketplace
Chenosis is also a service by MTN which allows users create, publish, discover and subscribe to APIs from across the continent with ease on a single platform.

Voice and data services
MTN has voice and data services with different price ranges. Some of which includes Mashup bundle , Just4U bundle offers, midnight bundles, flexi bundles among many others.

FAQs

Q: What is MTN self-service?
A: With Self Service, all MTN users have the comfort to disconnect or reconnect SIM when it got lost, change SIM, recharge for others among many other services.

Q: How do I check my MTN active services?
A: You will be able to view the value added services by selecting “Active Services” when you dial *305#.

Q: How do I manage MTN service?
A: dial the USSD code *123# and navigate to the “Manage My Subscriptions” or a similar option.

The various mobile carriers in Ghana have each been assigned a network code.

Therefore if you want to identify MTN numbers, they come with some specific number prefixes.

The MTN numbers should also count up to 10 digits.

However, MTN Ghana in 2021 announced the receipt of new blocks of telephone numbers from the National Communications Authority (NCA). The new network codes introduced were 059-7, 059-8, 059-9, 025-6 and 025-7.

These new network codes came to add to the existing codes of 024, 054, 055 and 059.

So if you are looking out for MTN numbers they start with these digits: (024), (025), (053), (054), (055), (059).

FAQs
Q: What are the MTN numbers in Ghana?
A: (024), (025), (053), (054), (055), (059).

Q: Is 025 an MTN number?
A: Yes, 025 is an MTN number.

Q: Is  0704 an MTN number?
A: 0704 is a MTN Nigeria number

Q: Is 0906 an MTN number?
A: 0906 is an MTN Nigeria number.

Q: How do Ghana numbers start?
A: country code, +233, and the trunk code, 0. Ghana phone numbers are expressed +233 0 [XXX XXX XXX].

Can MTN refund money?

You may be wondering how to get a refund for making a wrong transaction on your mobile money and if it’s actually possible.

The answer is that yes, it’s actually possible to get a refund but some terms and conditions apply here.

The surest way of getting a refund is through MTN Mobile money reversal.

What is MTN Mobile Money Reversal?
The MTN MoMo platform has a function called MTN money reversal that enables customers to undo a transaction made. Simply put, you receive your money back after sending it; whether you sent it to the incorrect person, the things you bought for are of poor quality, or the service was poor or for any other reason.

This reversal could be made by either contacting MTN Customer Service or doing the reversal yourself.

So if you are contacting MTN Customer Service for the reversal you would be required give them details of the transaction, such as the transaction date, time, and amount as well as the reason you are requesting for the reversal. Your money will be refunded when and if your request is approved by MTN.

You may also want to do the reversal all by yourself. Below are the simple steps to follow;

  1. Dial *170#
  2. Go to “My Account” by choosing option 8
  3. Choose option 7 on the next screen to go to “Initial Reversal”. The last three transactions on the account will be displayed.
  4. Choose the transaction you want to reverse.
  5. Enter your PIN for account verification. You will receive a notification that the funds have been blocked.
  6. Contact MTN CustomerCare by dialing 100 within 6 days to complete the reversal.

Note that this reversal service is limited to customer-to-customer transactions and it’s valid for transactions made within 24 hours.

FAQs

Q: How long does it take to reverse a transaction?
A: Settlement can take between one and five days.

Q: How to call MTN customer care in Ghana for a refund?
A: 1. Tel. +233244300000.
2. Toll Free. Free: 100.
3. Email. customercare.gh@mtn.com.

An MTN token comes about when a person sending you money from his MTN MoMo converts the money into token mostly when one is sending money to someone who doesn’t have mobile money. This method is however very rare.

Below are the steps to follow when you want to withdraw money from MTN MoMo using token,

  1. Receive a 4 digit PIN from the sender who has generated the money into a token from. The 4 digit PIN the sender will send you is what we call as token.
  2. Now that you have the PIN, walk to any available MoMo vendor and made it known that you are making MoMo withdrawal with a token.
  3. The vendor will then collect the token, which is the 4 digit PIN from you and use it to make the withdrawal.
  4. Within some short possible time, if your token PIN is correct, you will be given your money in cash.

Note that the token expires within 30 days and would require the sender to regenerate a new token if you want to redraw money after it has expired.

FAQs


Q: How to convert mtn token to cash?
A: To cash out at the ATM, dial *170#, enter 5 for Financial Services, enter 1 for Bank Service, select 3 for ATM Cash Out, select 1 to Generate Token, enter Four-digit Secret Code, enter Amount, enter MM PIN and they will receive notification for a successful transaction.

Q: How long does a MTN token last?
A: please be informed that the token will expire after 30 days

Q: What is the code for MTN cash token?
A: 67008#

Q: How do I get an expired token?
A: It is not possible to restore an expired or revoked token, you or the application will need to create a new token.

How to Cancel Your MTN Contract

You may be wondering how you can cancel an MTN contract after going into a contract with the company. The first thing you need to take note is that there is a 30-day notice period for cancellation.

The initial step to take when you want to cancel a contract is that contact MTN and one of their agents will assist you with the cancellation process. The MTN agent will give you a detailed breakdown of any costs associated with the cancellation of the contract.

Or better still visit a physical MTN store to speak with a representative on the process of cancellation in person.

In all there are some steps to follow to cancel contract:

  1. Contact MTN Customer Service:Contact the MTN customer service team in person at the service center, over the phone, or via email. They offer the required information and facilitate the cancellation process.
  2. Pay Any Outstanding Fees: Ensure outstanding fees, device installments overdue bills are settled so that canceling contract avoids any complications.
  3. Return Equipment: Make careful to return any MTN or router modem equipment you receive to avoid incurring further costs.
  4. Receive Confirmation: Once you have completed the Cancellation Process, make sure confirmation from MTN is received to ensure contract is successfully terminated.

In conclusion, you can easily and hassle-free terminate your contract by following the instructions provided in this page. Please contact the customer support team at MTN if you need any help or if you have any questions.

FAQs

Q: Can I cancel my MTN contract without penalty?

A: Unfortunately, MTN contracts typically come with early termination fees. It`s important to carefully review your contract to understand the implications of cancelling it.

Q: What steps do I need to take to cancel my MTN contract?

A: To cancel your MTN contract, you will need to contact their customer service department and follow their specific cancellation procedures. Make sure to have all relevant contract information handy.

Q: Are there any legal ramifications for canceling my MTN contract?

A: Canceling your MTN contract could potentially lead to legal consequences if not done in accordance with the terms and conditions outlined in your contract. It`s advisable to seek legal advice before proceeding.

Q: Can I cancel my MTN contract if I`m not satisfied with the service?

A: While dissatisfaction with the service may be a valid reason for wanting to cancel, it`s important to understand the terms of your contract and any potential penalties for early termination.

Produced and owned by PepsiCo, Mountain Dew, popularly called Mtn Dew in some countries, is a carbonated soft drink brand.

According to Tabitha Waggoner and Jessica Davis for the Tennessean, “mountain dew” was originally a slang for mountain-brewed moonshine.

However the history behind the mountain dew carbonated soft drink is that it was never intended to be a soft drink. In fact, it has ties to hard alcohol as it was named after moonshine and initially developed as a mixer for bartenders.

Appalachian moonshiners used the term “mountain dew” during prohibition to avoid being recognized by law authorities as makers of illegal alcohol.

Before the 1940s, mountain dew was mainly a nickname for alcohol. If you said mountain dew, then you were referring to moonshine.

For a brief history about the mountain dew carbonated soft drink, the two brothers from Knoxville, Tennessee, Barney, and Ally Hartman created a beverage with cane sugar, citrus flavoring, and carbonation. They called their concoction Mountain Dew.

FAQs


Q: was mountain dew made for moonshine?
A: mountain dew was originally a slang for mountain-brewed moonshine but not necessarily made for moonshine

Q: Is Mountain Dew related to moonshine?
A: “Mountain Dew” was originally Southern and/or Scots-Irish slang for moonshine.

Q:Did Mountain Dew used to have alcohol?
A: There was never any alcohol in Mountain Dew

Q: Who owns MTN Dew?
A: PepsiCo owns MTN Dew