There’s often the quest to know how much MTN data balance is left for browsing the net or any other social media platforms.

Checking your MTN data balance can be done via the USSD code or via the MyMTN app.

USSD code to check MTN data balance

If you want to check your MTN data balance via the USSD code method, below are the steps to follow:

1. Dial *138#
2. Select 1 to proceed to buy bundle (No 4G bonus)
3. Select option 99 for More
4. Select option 7 for More
5. Select option 3 for Check Bundle Balance
6. An SMS will be sent with available data balance

Using myMTN App to check MTN data balance

1. Download myMTN App on Google Play store if you are using android or Apple Play store if you are using iOS.
2. Launch myMTN app
3. Select Data to see your remaining balance

FAQs

Q: How do I check my mtn data balance in Nigeria?
A: You will be able to check your data bundle balance via the following channels:

1. SMS: Texting 2 to 312.
2. USSD: Dialing 3124# (for main data bundle and bonus), or *310#
3. myMTN App: Text myMTN to 5018 to download the app.
4. myMTN Web.
5. Zigi.

Q: How do I check my MTN data balance in Ghana?
A: via the USSD code which is*138# and follow the prompt and via the MyMTN app

Q: What is the code for MTN data in Nigeria?
A: Dialling 3121# or *904#

MTN has a wide variety of minutes or voice bundles for it’s customers. The minutes or voice bundles allows MTN customers to talk on phone call with MTN and any other networks at the same charge and even international calls as well.

The MTN minutes or voice bundles comes in packages to suit your needs.

Packages

1. Voice bundles are available from GHC 10.00 to GHC 50.00 (Basic, Classic and Premium).
2. IDD minutes to make calls to US, UK, Canada (Zone 1B destinations).
3. All Out of Bundle IDD calls will be charged at the existing IDD rates.
4. “Out of Bundle” charge is 0.08 and 0.10 for MTN-MTN calls and MTN to other Networks, respectively.
5. New customers will purchase a SIP handset at an extra cost (depending on the SIP phone available).
6. Access (Audio, Video Conferencing and Fixed Voice) at a cost of GHC 20 monthly.
7. IVR at GHC 38.49 monthly.
8. Call Center activation at GHC 38.49.
9. One-time SIP trunk at GHC 50.00.
10. Extensions / License GHC 20.00 monthly.
11. SIP Phones (on request) model and availability dependent.

Below is how to buy MTN minutes or voice bundles:

Dial *5057# or *170#.
Select Voice Bundles and pay for the Bundle of choice.

FAQs

Q: What is the code to buy MTN minutes?
A: dial *5057# or *170#.

Q: What is the code for MTN Free After 1 (MTN Nkomode)?
A: *315#

The Internet has undoubtedly become part of our everyday life; be it social life or business life. For this reason it necessitates you to get the right data package for your specific needs.

Therefore you may be thinking of how to buy an MTN data bundle that suits your specific needs. Then mostly definitely, this article is yours.

MTN offers it’s customers a wide range of data packages to choose from, so whatever your needs are, be rest assured to find a data package that suits you. The packages ranges from normal data bundle, midnight bundles, kokrokoo bundles, social media bundles and turbonet bundles.

The normal data bundle

Below are the steps to follow to access these types of data bundles :

1. Dial *138#
2. Choose Option 1
3. Choose Option 1(Buy Data Bundle)
4. Choose “Option 1” if you want to buy for yourself or “Option 2” if you want to buy for others
5. Choose your preferred bundle package
6. Choose your mode of payment (Airtime or Mobile Money)

Midnight bundles

This data package works between midnight and 5 AM and can be accessed through the steps below:

1. Dial *138#
2. Choose Option 1
3. Choose Option 2 (Midnight Bundles)
4. Choose Option 1 to buy for yourself or Option 2 to buy for others
5. Choose Option 1 for Flexi bundle which allows you to pay between GHS 0.1 and GHS 2.99 or 6. 6. 6. choose Option 2 for standard offer which gives you 7.25gb for GHS 3.00.
6. Make payment with either your airtime or mobile money.

Kokrokoo Bundles
The kokrokoo bundles offer MTN users 400mb of data for GHS 1.24 with free 20 minutes of talk time to be used between the hours of 4 AM and 8 AM.
Below are the steps to access this bundle:

1. Dial *138#
2. Choose Option 1
3. Choose Option 3 (Kokrokoo Bundle)
4. Choose Option 1 to buy for yourself or Option 2 to buy for others
5. Select Option 1 to confirm mode of payment (Airtime or Mobile Money)

Social Media bundles

Follow these steps to access these bundles:

1. Dial *138#
2. Choose Option 1
3. Choose 99 for more
4. Choose Option 1 and make a choice between Flexi or Standard.
5. Confirm payment via airtime or mobile money

Turbonet Bundles

This type of bundles are accessible by user’s of MTN turbonet routers.

To access these turbonet bundles, dial *5057# on your Turbonet linked number and choose your preferred data package.

FAQs

Q: How do I buy data on MTN in Nigeria?
A: Dialling 3121# or *904# and selecting your preferred data plan.

Q: How do I buy data on MTN in Ghana?
A: Dial *138# and choose your preferred data plan.

How to check MTN airtime balance

Checking your MTN airtime to know the remaining balance shouldn’t be a dauting task to do since MTN has provided a hassle free way of checking your MTN airtime balance.

If you are in Ghana and you want to check your MTN airtime balance via USSD code, the code to do this is to dial *124# and your balance would be displayed.

The USSD code will display your airtime balance, your SMS unit balance, voice call balance, J4u balance, Internet bundle balance and if you have any outstanding airtime loan balance.

However, if you are in Nigeria and you want to check your MTN airtime balance you may have to dial the new USSD *310#.

FAQs

Q: How to check MTN credit balance in Ghana?
A: dial *124#

Q: How to check MTN credit balance in Ghana?
A: dial *310#

Q: How to convert MTN airtime to data?
A: To convert MTN Xtra Time airtime into data: Dial 1366# and follow the prompts.

How to borrow airtime from MTN

Are you an MTN customer who is low on credit or airtime and is confused about how to get an airtime? Then this article is for you.

MTN is your ultimate savior if you an MTN subscriber and you are low on airtime.

MTN XtraTime is a service that allows you to borrow airtime on credit when you run out and pay it back with your next recharge. MTN XtraTime is only available to prepaid subscribers who qualify for the service.

You can use the borrowed airtime to make calls or purchase data bundles if you would rather not borrow data directly.

Do if you are in Ghana and you want to borrow airtime just dial *506# to instantly borrow airtime or data and pay it back later.

Nigerians are also not left out. So to borrow airtime using the USSD code in Nigeria,Dial *606# and select XtraTime,a list of amounts you can borrow will be shown to you. Select your preferred amount.

FAQs

Q: How do I borrow airtime from MTN Ghana?
A: Just dial *506# to instantly borrow airtime or data and pay it back later.

Q: Why can’t I borrow airtime from MTN?
A: You can only borrow airtime if you qualify for it. To be eligible for the XtraTime service, you must: Be a prepaid customer.

Q: How do I borrow airtime from MTN Nigeria?
A: Nigeria,Dial *606# and select XtraTime,a list of amounts you can borrow will be shown to you. Select your preferred amount.

Q: How do I borrow airtime from MTN South Africa?
A: borrowing airtime from MTN in South Africa is 1362#.

How to stop auto renewal on MTN

Auto renewal refers to a data service by MTN that enables the last bought data bundles to automatically renew when the bundle is exhausted. The automatic renewed bundle is charged from the customer’s airtime.

This Auto-Renew service terms and conditions states that the service will only be applicable to those customers who have not given consent to go Out-of-Bundle for Data usage. Therefore, once a customer opts into Out- of Bundle, charging the Auto-Renew services is cancelled.

So, you may be on the auto-renew service and wondering how to stop, cancel or opt out. It’s very simple to stop auto renewal on MTN.

Just send STOP to the short code 138 via SMS. And the good news is, there are no charges for this service once you decide to opt out.

FAQs

Q: What code can I use to stop auto renewal on MTN in Nigeria?
A: You will be able to cancel auto-renewal on your bundle anytime by sending the opt-out keyword to 312 in Nigeria.

Q: How do I stop the data bundle auto renewal in Ghana?
A: Just send STOP to the short code 138 via SMS

Q: How do I activate data bundle auto renewal?
A: dial *138# and follow the prompts to buy your preferred bundle. The last prompt will request for you to enter 1 to subscribe to data renewal. There you have it! You don’t have to worry about anytime you run out of data.

How activate MTN roaming while abroad.

The most appropriate way to activate roaming services on MTN is to do so in your country, say Ghana, before you travel overseas. The MTN roaming services allow you to use your MTN sim like you would in your home country while abroad.

Activating MTN roaming before leaving to abroad, you need to follow these steps:

1. Check if you have roaming service activated via MTN App or USSD*135# & *136# option 5 for self-service and follow prompts.
2. Check if there is a Prepaid roaming partner in the country you are visiting.
3. Check your airtime balance and ensure you have sufficient airtime before leaving
4. Purchase an MTN Hello World bundle on *136# and please take note of where bundles for prepaid customers are available under Hello World Data bundles information.
5. If you are visiting one of the countries that only have LTE i.e., USA, please ensure your device is capable for VoLTE.

However, if you do not activate your MTN roaming services before leaving to overseas, below is how you may activate your MTN roaming services while abroad.

Contact MTN service provider: The most straightforward way to activate MTN roaming while abroad is to contact MTN. You can usually do this by calling their customer service hotline or visiting their website.
MTN will direct you on how to activate your MTN roaming services while already abroad.

Enable roaming on your phone: In some cases, you may need to manually enable roaming on your phone. You can usually find this option in your phone’s settings menu under “Mobile Networks” or “Network Settings.”

FAQs

Q: How do I keep my MTN SIM active while abroad?
A: MTN requires using the ‘Keep My Number’ service to retain your mobile number. To subscribe for 1 year, dial 3651# or send “KMN1” to 36500

Q: How to activate roaming.
A: Dial 135 and follow the prompts

Q: How do I roam on MTN Ghana?
A: To subscribe to any of the roaming bundles, dial *550#, Enter 8 for More, Enter 5 for Roaming Offers, Enter 2 for Roaming Bundle and follow the prompts to select your preferred package

How to transfer airtime on MTN

Our friends, family members or loved ones may be in need of airtime and one could be thoughtful by wanting to transfer airtime to them. At times too, others may want to gift their friends, family members or loved ones airtime on their birthdays to show their love. There’s the need to know how to go about transferring airtime on MTN, and certainly this article is for you.

MTN has made it possible for subscribers to transfer airtime hassle freely.

How to transfer airtime on MTN

You can transfer airtime on MTN via the USSD code method, Via SMS, via the MyMTN app and via the MTN mobile money access code.

Transferring airtime via USSD Code

Here are simple steps to follow to transfer MTN airtime to another MTN number using the USSD code:

1. Dial the airtime transfer shortcode, *198#.
2. Select option 1 to ‘Activate’.
3. Choose a 4-digit PIN code. After redial *198# again.
4. Select option 2 to ‘Transfer’.
5. Enter the recipient’s number.
6. Enter the amount you wish to transfer.
7. Please enter ’00’ for the decimal value option.
8. Enter your 4-digit PIN code and press 1 to confirm the transaction.
9. You will receive a 10 Pesewas notification charge for a successful transfer.

Also, once the USSD code is activated, you can transfer the airtime without the prompt;

Dial 198recipient’s numberamount4-digit pin#. This prompt will initiate the airtime transfer from your phone to your intended receiver. You should note that you will still incur the 10 Pesewas charge for a successful transaction.

Transferring airtime on MTN Via SMS

Transferring airtime on MTN via the SMS is also very simple and below are the steps to follow;

1. Open your messages app to register for the Me2U service.
2. Send the SMS to 1329. (If already registered, skip this step).
3. Then type in and send to 1329.

If the process is successful, you should receive a confirmation SMS. Your recipient will also receive an SMS about the transfer.

Via the MyMTN app

The MyMTN app has come to stay. The app allows MTN users to send airtime and more free of charge.
Here are the steps you need to follow to transfer airtime:

1. Open the MyMTN app.
2. Tap on the + Icon.
3. Tap on Share.
4. Select ‘Airtime’.
5. Choose from the ‘Beneficiaries List or select New Number’.
6. Enter the recipient’s number and the airtime you want to transfer.
7. Enter your transfer PIN and tap on ‘Transfer’.
8. You will receive a confirmation message if the transfer is successful.

Via MTN mobile money access code

You can also transfer airtime on MTN using the MTN mobile money access code. Below are the steps to follow to transfer airtime on MTN via the MTN mobile money code:

1. Dial *170# on your phone.
2. Enter option 3, ‘Airtime and Bundles’.
3. Choose option 1 for ‘Airtime’.
4. Choose option 2 for ‘Others’.
5. Enter the amount of airtime you want to transfer.
6. Enter the recipient’s MTN number.
7. Repeat the recipient’s number.
8. Enter your mobile money PIN to complete the transaction.
9. You will receive a confirmation message if the transfer is successful for which your account will be debited.

FAQs

Q: How to retrieve MTN transfer PIN
A: 1. Go to the messaging app on your phone.
2. Create a new message and type YES.
3. Send to 310.
4. Wait for a few minutes; MTN will reset your pin to the default pin of 0000 and send you a text. You can change the pin again.

Q: How do I activate airtime share?
A: You simply dial *147# and opt-in to the Airtime Share service.

Q: What are the modes to transfer airtime on MTN?
A: You can transfer airtime on MTN via the USSD code, via the SMS , via the MyMTN app and via the MTN mobile money access code.

How to block an MTN sim card

The first option that mostly comes up after people have lost their phones or after their phones have been stolen is to block their sim cards because they believe their personal information may be at risk.

Especially for MTN users, one of Africa’s leading telecommunications providers, they must act quickly to block their SIM card to avoid such threats.

This article will walk you through the steps for blocking your MTN SIM card if it is lost or stolen, protecting your personal information.

However, before attempting to block your SIM card, make sure you have a record of your SIM card details, like your phone number or SIM serial number.

How to block your MTN number

The quickest way to block your MTN SIM card is to contact MTN customer support directly. You can do this in the following ways:

・Phone call: Dial MTN’s customer service hotline using another MTN number or a landline. The specific number varies by country, but it’s typically 180 from an MTN mobile phone in most regions.

Visit an MTN office: If possible, visit an MTN service center in person. Go with a valid form of identification, such as a driver’s license, NIN, passport, or national ID card, along with any details of your SIM card. The staff at the service center can assist you in blocking the lost or stolen SIM and even help you through the process of obtaining a replacement

FAQs

Q: How do I block my lost SIM card?
A: Contact your telecoms providers

Q: Can I block my MTN SIM card online?
A: visit MTN’s website or use the mobile app to get help via MTN’s Live Chat support.

How to activate MTN share and sell

You may have heard MTN share and sell but you don’t know what this is all about.

If you want to know more about MTN share and sell as well as how to activate this service, then obviously this article is for you.

MTN share and sell is a service that allows MTN subscribers to transfer data and airtime from one MTN number to another for free.

However, before using this service, you must be a new or existing prepaid or postpaid customer with this network. This requires you to have a registered MTN SIM card. It must also be inserted into your mobile phone and the top of it all is that you need to activate the MTN share and sell pin

Below are the steps you need to follow to activate your MTN share and sell pin.

1. Dial *321# from your MTN line
2. Select option “1” for “Airtime Share”
3. Then select option “4” for Create New PIN
4. In the next prompt you will be asked to enter your email address, provide your email address in the provided space and proceed
5. Select the “your preferred security question and provide its answer” and proceed
6. In the next prompt you will be asked to enter a your desired “New PIN” enter a “4 digits number” you can easily remember and proceed to the next prompt
7. Enter the same “4 digits number” again you entered in the previous prompt
8. Now click on the “send button’ to confirm your PIN creation

FAQs

Q: What is the default PIN for share and sell on MTN?
A: 0000

Q: How can I activate MTN data share?
A: simply dial 312Phone number*Data amount# or, text TransferPhone numberData amount and to 312

Q: How to activate transfer code on MTN?
A: Send an SMS with your default PIN new PIN new PIN to 321.

Q: How do I get a sell and share PIN?
A: Simply dial *321#, select 1 (Airtime transfer), and follow the prompts to reset your PIN.